FRESHDESK CHARGES PER SESSION. PER AGENT. PER EVERYTHING ELSE.

Freddy AI Copilot costs $29 per agent per month. Freddy AI Agent (the chatbot) costs $49 for 100 sessions or $100 for 1,000 sessions, added on top of your per-agent Freshdesk plan. AskMeEvo includes AI in every plan starting at €49/month flat, with no per-agent or per-session add-ons.

In Freshdesk, a chat session is a 24-hour window from the first customer message. For email, each response counts as a separate session. This complex definition makes costs hard to predict. AskMeEvo counts one conversation as one session regardless of length or channel.

Yes. Freshdesk plans range from $15 to $79 per agent per month, depending on the tier. Freddy AI costs are added on top of that. For a team of 5 agents on the Pro plan, that is $345/month before AI. AskMeEvo has no per-agent fees.

AskMeEvo is built for small businesses that want AI-powered customer support without enterprise pricing complexity. One flat fee includes AI, source citations, contact capture, and human handoff. No per-agent fees, no session add-ons.

If you do not need a full ticketing system, SLA management, and multi-department routing, Freshdesk is likely more than you need. AskMeEvo is purpose-built for website AI chat with knowledge base training, not enterprise help desk operations.

You can, but you still pay per agent and then add Freddy AI sessions on top. The minimum viable setup is more expensive and complex than a dedicated AI chatbot tool. AskMeEvo does one thing well: AI chat trained on your content, with flat pricing.